The Employee Travel Coordinator is responsible for managing the employee experience by responding to employee inquires and coordinating Company Business and Leisure travel for employees in a timely and professional manner.
Provides guidance to managers and employees regarding travel policy and procedures related to flight privileges and Company business travel.
Makes reservations for Company business travel and follows-up with customers concerning travel plans and makes adjustments as needed.
Answers employee questions over the phone, emails and books one-way, return, and connecting flights to desired destinations.
Assists with employee communications related to new policy and procedures such as travel and employee program initiatives.
Reviews flight pass applications and new hire paperwork and inputs information into the system.
Answers incoming calls and respond to employee emails in a timely and professional manner.
Assists new employees with on-boarding questions and processes HR paperwork.
Other duties as assigned.
EDUCATION: Bachelor’s Degree or equivalent work experience preferred. One (1) to two (2) years of customer service/call center experience is preferred.
Strong problem-solving, organizational, and multi-tasking skills.
Ability to learn new technology to service customers.
Customer orientation and ability to adapt/respond to employee questions in a professional manner.
Work with Us..Travel on Us.
Delta Global Services (DGS), is headquartered in Atlanta, Georgia, and currently operates in over 176 locations in the continental United States, Guam and the Bahamas with over 22,000 employees and growing rapidly.
DGS provides Aviation, Security, and GSE Maintenance services to numerous customers. Our successes have taken us national, with a diverse customer base, a robust menu of creative solutions and services. Our focus on safety and our commitment to attracting and hiring Great People, delivering Great Products and building Great Partnerships creates our vision of becoming the world’s leading service provider.